Privacy Policy

Last updated: June 20, 2025

Washed Windows ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our window cleaning services or visit our website.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

1.1. Personal Data

When you request a quotation or book our services, we collect personally identifiable information, such as:

• Your name
• Email address
• Postal address
• Phone number
• Property details (number of bedrooms, property type, etc.)

1.2. Website Usage Data

We may also collect information about how you use our website, including your IP address, browser type, pages viewed, time spent on pages, links clicked, and conversion information.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide and maintain our services
• To process and fulfill your quotation requests and service bookings
• To send you appointment confirmations and reminders
• To personalize your experience and deliver content relevant to your preferences
• To improve our website and services
• To contact you regarding your account or services
• To send you marketing and promotional communications (with your consent)
• To respond to your inquiries and provide customer support

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2. Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

3.3. Marketing Communications

With your consent, we may share your information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on our website to help customize the website and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

7. Children's Information

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child's account.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this privacy policy periodically for any changes.

9. Contact Us

If you have questions or comments about this privacy policy, please contact us at: